We recognize the significant impact the COVID-19 pandemic has already had and will continue to have on your day-to-day lives. No one knows how long or severe this crisis will be. However, please know that Lake Mary ENT & Allergy will do everything possible to protect the public health, to heal those who are suffering, and hopefully be beacons of hope in our community. We understand that you may be anxious and fearful at this time. As the typical viral season winds down and allergy season ramps up, it may be difficult to tell if your symptoms are due to your allergies or possibly COVID-19. We are here to help you during these difficult days ahead.
We understand the importance of our role as your healthcare provider, particularly for patients with asthma and other allergic conditions who may be at higher risk of experiencing severe symptoms with COVID-19. We are committed to helping you navigate through this difficult period. It is imperative that you keep your asthma and other allergic conditions under control during these next few months. This means taking your medications as prescribed to you by Dr Damask, including your allergy shots or allergy drops and if you are on a biologic medication that you keep up your regime with your in-office injections.
Dr Damask and her staff at Lake Mary ENT & Allergy want you to know that we are taking great care to ensure proper sterilization of the instruments used for examination and we are also maintaining a sanitary office environment for all our patients by disinfecting the exam rooms after each patient.
We have rearranged our waiting room to promote social distancing and we have set up a special area just for patients with respiratory symptoms. We also have appropriate supplies for hand washing as well as hand sanitizer for your use in the office. If you are interested in alternatives to in person visits, contact the office about telehealth options. We are now offering virtual visits through a webcam or your phone.
Please follow the CDC recommendations regarding measures such as frequent handwashing and not touching your face. If you are experiencing symptoms of fever, cough, or shortness of breath AND have had recent international travel/been on a cruise OR have been exposed to someone sick with COVID-19 in the past 14 days, please contact the COVID-19 Hotline at 1-877-VIRUSHQ or 1-866-779-6121 to speak with a clinical expert about your concerns and receive guidance on the next steps that are right for you.
We will keep you informed if there are any changes to our policies or changes to our office hours. Please let us know if you have any questions or concerns.